B.COM DEGREE (CBCSS) EXAMINATION –2015 SIXTH SEMESTER (MODEL QUESTION PAPER) HOSPITALITY MANAGEMENT

Answer all questions. (10 x1 =10 marks)

1. Which agency is operating youth hostels around the world?

2. Which is the meal plan in which breakfast is provided with room rate?

3. Name the bar setup where guest pay for drinks individually?

4. What are skotels?

5. Expand FHRAI, PATA

6. List any two heritage hotels in India

7. Define hotel. 8. Mention to responsibilities of the front office manager.

9. Name any two Taj luxury hotels in India

10. What do you mean by Half moon table?

Part B

(Short Answer Questions) Answer any eight questions. (8 x 2=16 marks)

11. What is eco lodging?

12. What are flotels?

13. What do you mean by public address system?

14. Name any two luxury trains in India.

15. What is queen Room?

16. What is heritage accommodation?

17. What are price offs & sweeps?

18. Who is a bell captain?

19. What is a resort hotel?

20. What are time sharing hotels?

21. What are downtown hotels?

22. What are the duties of floor manager?

Part C

(Short Essay) Answer any six questions. Each question carries 4 marks

23. Explain any three types of bedding?

24. What are the features of three star hotels?

25. What are the objectives of hospitality management?

26. Classify hotels on the basis of location.

27. Explain any three types of room rates.

28. What points should one bear in mind when handling customer complaints?

29. Comment on conference hotels.

30. Explain front office department of a hotel

31. What are the relevance of security in hotels? (6 x 4=24 marks)

Part D

(ESSAY) Answer any two questions. Each question carries 15 marks

32. What are the recent trends in hotels?

33. Explain hotel? What are the different departments of hotels?

34. Comment on the hospitality industry in India

35. What are the problems in managing hotels? (2 x 15=30 marks)

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